Privacy Policy

Effective Date: June 1, 2025  ·  Last Updated: June 1, 2026

Ontario HVAC Reviews (“we,” “us,” or “our“) operates an online directory of HVAC companies serving Ontario, Canada. This Privacy Policy explains what personal information we collect through our website, how we use and protect it, and the choices you have regarding your information. By using our website, you agree to the practices described in this policy.

1. Information We Collect


We collect personal information in two main ways: when a business submits their company to the directory, and when a visitor submits a review of a listed company.

A. Company Submission Form

When you submit your HVAC company for inclusion in our directory, we collect:

FieldTypeRequired?
Company NameBusiness informationYes
Email AddressContact informationYes
Business AddressLocation informationYes
Phone NumberContact informationYes
Date EstablishedBusiness informationYes
Ownership (owner name/type)Business informationYes
Service AreasBusiness informationYes
Services OfferedBusiness informationYes
Annual Revenue (CAD)Financial informationYes
Company Images (up to 3)Media filesNo

B. Review Submission Form

When you submit a review of a listed company, we collect:

FieldTypeRequired?
Star Rating (1–5)Review contentYes
Review TitleReview contentYes
Reviewer NameIdentity informationYes
Reviewer EmailContact informationYes
WebsiteContact/identity informationNo
Review Summary / BodyReview contentYes

C. Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including your IP address, browser type and version, operating system, referring URLs, pages visited, and the date and time of your visit. This information is collected through server logs and, where applicable, cookies or similar technologies.

2. How We Use Your Information


We use the information we collect for the following purposes:

  • To operate the directory: Company submission data is used to create and maintain your business listing, including displaying your company name, contact details, service areas, services offered, and images to website visitors.
  • To publish reviews: Your reviewer name, star rating, review title, and review summary may be displayed publicly on the relevant company’s listing page.
  • To communicate with you: We may use your email address to follow up with questions about your company submission or review, to notify you if your submission has been approved or rejected, or to respond to inquiries.
  • To maintain quality and integrity: We use submitted information to verify the legitimacy of listings and reviews, and to prevent fraudulent or misleading content.
  • To improve our website: Automatically collected data helps us understand how visitors use our site and allows us to improve its performance and content.
  • To comply with legal obligations: We may process your information to the extent required by applicable law.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. How Your Information Is Displayed Publicly


Please be aware that certain information you provide is intended for public display:

  • Company listings will display the company name, address, phone number, service areas, services offered, date established, and any submitted images. Email addresses collected through the company submission form are used for our internal communication only and are not displayed publicly unless you choose to provide a separate public contact email.
  • Reviews will display your reviewer name, star rating, review title, and review summary. Your email address and website URL are used internally and are not shown publicly.

Do not include information in your submissions that you do not wish to be publicly visible on our website.

4. Cookies and Tracking Technologies


We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. We may use:

  • Essential cookies: Necessary for the website to function properly.
  • Analytics cookies: To understand how visitors interact with our website (e.g., pages viewed, time spent). We may use a third-party analytics provider such as Google Analytics for this purpose.

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

5. Disclosure of Your Information


We do not sell your personal information. We may share your information in the following limited circumstances:

  • Service providers: We may share information with trusted third-party vendors who assist us in operating our website (e.g., web hosting, email delivery). These parties are obligated to keep your information confidential and use it only to provide services on our behalf.
  • Legal requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or to protect the rights, property, or safety of our website, our users, or others.
  • Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

6. Data Retention


We retain personal information for as long as necessary to fulfill the purposes described in this policy:

  • Company listings: Retained for as long as the listing remains active on the directory. You may request removal at any time (see Section 8).
  • Reviews: Retained indefinitely as part of the public record of our directory, unless a removal request is granted under applicable circumstances.
  • Contact emails: Retained for a reasonable period to handle follow-up correspondence, then deleted or anonymized.
  • Financial information (Annual Revenue): Used only to assess directory eligibility and is not retained longer than necessary for that purpose.

7. Security of Your Information


We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you submit information at your own risk.

If you become aware of any security vulnerabilities or breaches related to our website, please contact us immediately using the information in Section 9.

8. Your Rights and Choices


Depending on your location within Canada, you may have rights under applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario’s applicable privacy framework. These rights may include:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct inaccurate or incomplete information.
  • Withdrawal of consent: Withdraw your consent to our processing of your information, subject to legal or contractual restrictions.
  • Deletion: Request that we delete your personal information or remove your company listing or review, subject to our legal obligations and legitimate interests.

To exercise any of these rights, please contact us using the information in Section 9. We will respond to your request within a reasonable time frame, generally within 30 days.

9. Children’s Privacy


Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe that a child has provided us with personal information, please contact us and we will promptly delete it.

10. Third-Party Links


Our directory may contain links to the websites of listed HVAC companies or other third-party resources. This Privacy Policy applies only to our website. We are not responsible for the privacy practices or content of third-party websites, and we encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy


We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us


If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Ontario HVAC Reviews — Privacy Inquiries 

Email:  info@ontariohvacreviews.com
Province: Ontario, Canada

We aim to respond to all privacy-related inquiries within 30 days of receipt.